Terms & Conditions
Last updated: May 2026
1. Parties
These terms constitute an agreement between the user ("Client") and Greenars LLC ("Savann", "we"), located in Sheridan, WY, United States. Support: +1 307 218 3865.
2. Service Description
Savann is an artificial intelligence platform that automates customer communication through web widgets and messaging channels. The service is provided "as is" under a SaaS model.
3. Registration and Account
The Client is responsible for maintaining the confidentiality of their access credentials and all activity under their account.
4. Acceptable Use
The Client agrees not to use Savann to:
- Send spam or unsolicited messages.
- Distribute illegal, defamatory content or content that infringes third-party rights.
- Attempt to access other users' systems or data.
- Reverse-engineer the software.
5. Intellectual Property
Savann and its technology are owned by Greenars LLC. The Client retains ownership of their data and content uploaded to the platform.
6. Plans and Payments
Prices are published on the website. Billing is monthly. Failure to pay for more than 15 days may result in service suspension.
7. Availability
We strive to maintain 99.9% availability. We do not guarantee uninterrupted service and shall not be liable for interruptions caused by scheduled maintenance or force majeure.
8. Limitation of Liability
In no event shall Greenars LLC's total liability exceed the amount paid by the Client in the preceding 12 months. We are not liable for indirect damages, lost profits or data loss.
9. Cancellation
The Client may cancel their account at any time. Data will be deleted within 30 days of cancellation.
10. Modifications
We may modify these terms with 30 days prior notice. Continued use of the service after notification constitutes acceptance of the new terms.
11. Governing Law
These terms are governed by the laws of the State of Wyoming, United States.